Here at EMC World 2014 in Las Vegas, Nevada, there is genuine excitement in the halls about all of the technology announcements we have made this week. Those who follow our company closely see that we are making significant bets in the right technologies for the 3rd Platform of IT. ViPR is a key strategic technology investment we are making today in the future of our storage business, and that is certainly getting a fair share of the attention at EMC World. People are equally interested in our announced acquisition of DSSD, so let me provide a little more color on that announcement in this post.Flash technology is pervasive across our storage portfolio. More than 70% of our storage arrays ship with flash. XtremIO, our all flash array, is the clear industry leading all flash array based on performance as well as market share. Then there is server flash. A number of companies are taking advantage of the performance you can gain from putting PCIe flash cards into the server. That delivers a lot of speed, but here’s the problem: those flash cards have limited capacity, have to be managed as DAS silos, and to take full advantage of the performance, you have to rewrite your applications to get around it. That explains why there was an initial flurry of attention around this technology, but why you are hearing relatively less about it. Until now.With the team from DSSD, we will write the definitive next chapter in server-attached flash storage. Imagine if you could have rack scale flash storage… with game changing bandwidth, IOPS and latency, an order of magnitude faster than anything you can get today… that has hundreds of terabytes of storage that can be addressed as storage, or as an extension of memory… that has the manageability of shared storage… and has native application interfaces. That would be nirvana. And that is exactly the technology the DSSD team has been developing.We are betting on DSSD because we believe their technology is the perfect answer to accelerate a new class of emerging workloads like in-memory databases, very high performance transactional workloads, and Big Data applications with real-time analytics, applications like the ones we are building with Pivotal, SAP HANA and Hadoop. It is too early for us to talk about the product specifically, but our plan is to bring the first one to market in 2015.EMC has been an early investor in DSSD for the last year or so, and we began working with them six months before that. Yesterday, in my keynote at EMC World, I had the privilege of introducing the DSSD founders who belong to one of the best and nicest technology development teams in the industry: Andy Bechtolsheim, Jeff Bonwick, Bill Moore, Stephen Hahn, Chris Hooper and Mike Shapiro. We couldn’t be more excited about having their team join us. They’ve reached the point where they have broken through a technical path and now look to EMC to help them design and execute a go-to-market model to engage with customers. This acquisition is a great deal for both sides. We will accelerate their roadmap. Their technology is very extensible, very disruptive, and we are very excited to have them join us at EMC.
Dermot O’Connell is the VP and GM OEM and IOT Solutions in EMEA at Dell recently attended Dell’s leader training, Men Advocating Real Change (MARC). More than 400 Dell executives and senior leaders, including Michael Dell, have completed intensive MARC workshops where they openly discussed workplace dynamics—especially related to gender—and examined the effects of their own unconscious biases. More than one quarter of Dell’s MARC participants were women, which enriched the discussion as leaders compared their personal perspectives. This is Dermot’s personal story of his experience with MARC. Have you ever felt excluded from a group as if separated by a glass wall? You can see the group but you aren’t part of it. Well, it happened to me during a recent Dell MARC (Men Advocating Real Change) training session. We were asked a series of random questions about individual backgrounds and interests and, based on answers, we were categorised into groups and sub-groups. This went on until finally, as a tall Irish man, I stood alone on one side of the room. This exercise showed me how it felt to be excluded. Despite being a seasoned business leader, with experience in tough situations under my belt, I felt uncomfortable.Men and women need to work togetherFor years, we have spoken about the glass ceiling, and the importance of diversity and equal female representation in the workforce. Huge effort has been expended, led largely by women and usually championed by human resources, in setting up female networking groups, hosting meetings, mentoring and sharing role model stories.These efforts have made considerable headway, but MARC turns everything on its head. Rather than seeing diversity as a woman’s problem, it challenges the very system itself. Diversity is viewed as a business and social imperative that affects us all. Therefore, men need to be involved in any solution.Questioning our subconscious prejudicesMARC challenges us to question our own hard-wired prejudices that we carry around subconsciously. They are by-products of our culture, age, upbringing, and accumulated experiences as well as media and other influences. Of course, you cannot change who you are—but you can be aware of this conditioning and take it into account in your behaviour and decision-making.For example, you may have this idea that, for a particular role, you have to conform to a set formula as this is what has worked in the past. So you need to look a particular way, wear particular clothes, act in a particular way. You need to have gone to a particular university, and display particular characteristics. Is this real or just your bias at play? We have a tendency to find our comfort zone and select colleagues like ourselves, but we have to ask is that good for our business? Are we ignoring talent that could potentially be change drivers in our organisations?I believe most people are coming from a place of good intention. Very few set out to deliberately hurt or offend. MARC training taught me that this acknowledgement of innocent intentions makes it easier to move from confrontation to discussion. The reality is that 99 percent of the time, when you challenge assumptions, you hear reactions like “I didn’t realise” and “I never thought”.How have I changed?So what difference has MARC made to me personally? Most importantly, it has made me more aware. I have asked myself tough questions. I continue to ask them every day and challenge my leadership team to do likewise. As a leader in a successful, multinational company, I realise that as a white male from a middle class family living in a first-world country, I have a responsibility to challenge the status quo and drive change. I don’t have to wait for other people to make changes—it can begin with me and, by extension, my management team and organisation.For example, in my experience, sales roles across industry at all levels are usually heavily dominated by men. This is backed up by a Catalyst report, which says that the percentage of women in sales jobs stands at only 26 percent while the percentage of women managers (14 percent) is even lower.In Dell, while we have happily succeeded in achieving a more evenly distributed sales team, I believe that there are still too few women in leadership roles. In response, we have introduced programmes that are making our workplace more inclusive not just for women but for all our employees. This includes work flexibility such as part-time working, different start and finishing times as well as working from home. As a result, we are seeing more women emerge in sales leadership roles.Vive la différenceIn terms of recruitment profiling, I am far more open in my thinking as to what constitutes a good candidate. Before I walk into the interview room, I stop and try to shed any unconscious biases that I may be carrying. I now actively seek diversity instead of sameness. I try to listen more and make a conscious effort to take on board different views. Instead of automatically opting for a team event that appeals to me, something I was guilty of doing in the past, we plan outings that are inclusive.MARC has reminded me that people are different and that this is something to celebrate, something that is good for society, for business and the bottom line. Everyone brings something valuable to the table. Real diversity comes from creating an open environment where everybody feels included and valued, where you can express your views and are comfortable to do your best work.I have a 14-year old daughter who believes she can be anything she wants to be. I hope she holds onto that feeling as she goes out into the world. We all deserve to be true to who we are without it affecting our success in the workplace.I would love to hear your comments and am happy to answer any questions.Dell’s MARC program is tied to our 2020 Legacy of Good goals, including our goal to increase engagement and drive inspirational leadership on Dell’s strategies, priorities and goals through Dell’s end-to-end Leadership Development Programs.Learn more about our Dell Legacy of Good
Human Machine PartnershipsItem 6 – Pivotal Labs and U.S. Air ForceFast Company: The U.S. Air Force learned to code—and saved the Pentagon millionsProject Kessel RunItem 6.5 – Brain benderSatoshi NakamotoTechnological singularityCloseArgue with Matt using #BakersHalfDozen Episode 1 Show Notes:Introduction with Matt BakerItem 1 – Cloud is an operating modelPremise vs PremisesItem 2 – Is the data center dead?Gartner: The Data Center is DeadKarmaItem 3 – Cloud repatriationsMichael Dell: It’s Prime Time For Public Cloud RepatriationItem 4 – Data transit pricesTechnology Policy Institute: Cloud Computing: Co-Invention for the MassesFLOPSItem 5 – Unrealistic expectations of AIThe Guardian: ‘The discourse is unhinged’: how the media gets AI alarmingly wrongFear of TechnologyThe TerminatorHAL 9000 It seems like there’s a new trend every day in the technology industry leaving us with loads of questions around what comes next. Not surprisingly, many of those thoughts end up on social media just waiting to be addressed. Well, we decided it’s time for someone to address them…or at least attempt to anyways.Introducing Baker’s Half Dozen, a monthly video series starring Matt Baker. Matt is the SVP of planning and strategy at Dell EMC, but more importantly for us, he’s all over Twitter sharing his point of view on topics across the board. Each month, we’ll bring 6 and a half of those items to the surface for Matt to dive into. And having been around the industry for over 20 years, he knows a thing or two about IT and where it’s headed. But don’t take our word for it. This month Matt dives into the future of the data center, cloud repatriations and…the Terminator. Check it out on the first episode of Baker’s Half Dozen. Have a question of your own? Tweet at @mattwbaker using #BakersHalfDozen.
i, iii, iv BRP’s 2018 Customer Experience/Unified Commerce Survey of Top North American retailersii McKinsey: Why Customer Analytics Matterv Deloitte’s The Omnichannel Opportunity Studyvi National Retail Federation, Top 40 Retailers with US Home Location While digital transformation has affected all aspects of our lives, retail is among the industries that have seen the greatest impact over the years. We read back in the Fall about how online shopping has led to the closure of over 5,000 stores in the US over the last twelve months.Yet, contrary to the naysayers, I believe that the brick-and-mortar retail store has the potential to survive and thrive. However, business as usual will no longer cut it – retailers must embrace digital transformation in all parts of their business.Customers want easyIt’s a truism but everything begins and ends with the customer. Today’s connected, tech-savvy consumer expects a highly personalized, seamless experience across every channel.In fact, BRP’s 2018 Customer Experience/Unified Commerce Survey of top North American retailers predicted that customer experience will overtake price and product as the key brand differentiator by 2020.However, here’s the crunch – shoppers will turn away quickly if a retailer does not meet expectations. 51 percent say they will stop shopping at a retailer after just a handful of poor in-store shopping experiences[i].Integrating in-store and online experience As a result, retailers are looking for ways to build customer relationships and develop loyalty in a way that simply isn’t possible online. One route is to integrate the customers’ in-store experience with their online profile and develop an Intelligent Store that competes with and complements online shopping. The race is on to provide contextualized marketing, personalized care, effective product placement, and improved in-store assistance. The bottom line is that retailers need new insights at the door, through the shelves, and at the counter to get inside the mind of the customer and anticipate their needs.Customer analytics boosts sales and retentionThere are big rewards. According to a McKinsey survey, 50 percent of companies who master the art of customer analytics are likely to have sales significantly above their competitors. Companies championing the use of customer analytics are 6.5 times more likely to retain customers, 7.4 times more likely to outperform their competitors on making sales to existing customers (upsell and cross-sell strategies), and nearly 19 times more likely to achieve above-average profitability[ii].A silver liningThe additional good news is that despite recent data protection laws, shoppers are willing to share more data than ever before. 64 percent say they are comfortable with retailers saving purchase history and preferences but – and here’s the important caveat – only, if the retailer then offers more personalization[iii]. While 82 percent will research a product online before they visit a store[iv] interestingly, customers who shop using different methods spend more than double compared to those who shop only at brick-and-mortar stores[v].A strong retail legacyOf course, delivering a personalized customer experience across all channels requires the right technology and partnerships. Dell Technologies has a strong legacy and track record of delivery, having provided essential infrastructure to some of the world’s largest retailers over the years. According to the National Retail Federation, 88% of US retailers use Dell laptops or desktops, 78% use Dell EMC servers, while 80% of the storage infrastructure in US retailers runs on Dell EMC[vi].One Home DepotHome Depot is a great case in point. “For a growing number of customers, Homedepot.com has become the front door to our stores,” said Daniel Grider, vice president of technology at The Home Depot. “Creating an interconnected customer experience across our online, in-store and mobile environments is what we call “One Home Depot.” To help us meet the evolving needs of our customers, we rely on innovative technology partners like Dell to help us increase business efficiency, virtualize our infrastructure, and support new workloads as we continue to grow.”Our retail solutionsOur existing solutions range from Dell thin clients powering POS systems, through Dell EMC Intel-powered servers, storage, and networking, including a strong video surveillance solution. Meanwhile, Pivotal has been transforming how various retailers build and deploy modern software.On the VMware front, retailers are increasingly using Pulse IoT Center to on-board, manage, monitor, and secure cameras, beacons, and gateways. Project Dimension Infrastructure will also soon provide retailers with the public cloud experience at the Edge, fully installed and managed by VMware.Engineered foundation for retail store transformationWhere to next? Within the Dell Technologies IoT and Edge Solutions Division, we’re now developing an engineered infrastructure foundation to make it easier for customers to deploy, secure, manage, and scale IoT solutions.This foundational infrastructure is optimized to work with inputs from both cameras and traditional sensors to cover a full complement of different use cases, when combined with various tools from the overall Dell Technologies portfolio and partner ecosystem.Simplifying surveillanceWhat does this mean on the retail shop floor? Together with Intel and our ISV and camera partners, we’ve been helping retailers transition from CCTV to IP based surveillance systems for years. As the first use case built on top of our engineered foundation, we recently launched the Dell Technologies IoT Solution | Surveillance to make it easier to deploy large scale surveillance offerings. We’re currently working on a roadmap of various other sizings for different customer contexts.Ideas from science fiction becoming a realityWhile today’s solution is primarily focused on security and loss prevention, we’re also increasingly offering extensions for computer vision that formally leverage Artificial Intelligence (AI) to improve retailer’s visibility into customers’ behaviors and preferences, with the goal of driving a better overall customer experience.As Ken Mills, our GM for Video Surveillance says, “Ideas from science fiction are becoming a new reality for both consumers and retailers.” Read here about the work that Ken and his Dell Technologies team are doing to empower retail surveillance with best-in-class AI and computer vision.A lack of interoperabilityDespite the competitive pressure to deliver value and innovative new service models, a common stumbling block for retailers is confusion about foundational technology choices and a general lack of interoperability and standardization across the retail ecosystem, especially with emerging technologies around sensing and analytics.This can make it daunting for retailers to know to where to get started or lead them to spend more time on plumbing and integration than on value creation. The bottom line is that the industry would benefit from collaboration on an open framework to enable retailers to focus on innovation instead of reinvention. So, what are we doing in this regard?Simplified tools for IoT innovationFor starters, we’re investing in tools to make it easier to leverage sensors that enable use cases such as people counting, logistics, inventory and electronic price tags. Additionally, VMware Pulse IoT Center provides retailers with a single point for monitoring and management their IoT infrastructure and is completely agnostic to devices and software used, which is important in terms of providing a consistent management experience across a heterogeneous environment.The Open Retail InitiativeWithin the broader IoT ecosystem, in April 2017, we helped launch the EdgeX Foundry open source project within the Linux Foundation to develop an open framework for interoperability between IoT devices and applications. In addition to our own ongoing inputs, the project has seen a steady increase in the number of supporting organizations and developers contributing across the globe.Signaling our support of retailers, we’re now delighted to be a founding member of the Open Retail Initiative (ORI), which was announced this week at NRF. Loosely-coupled with an Intel-led Commerce Working Group within the EdgeX Foundry project, the ORI is a coalition of industry participants, who want to create an open, scalable, and flexible ecosystem to accelerate innovation within retail.Reducing complexity and increasing profitabilityThe goal of the ORI is to reduce the complexity of capturing data from the physical store environment and streamlining the integration of that data with online and other operational systems data, for example, Point-of-Sale, CRM or ERP. This will enable merchants and retailers to more effectively realize the promises of IoT for improving consumer and employee engagement, on-premise assets, and inventory management.Move from saving money to making moneyI believe that accelerated development and deployment of digital capabilities will translate into a better experience for shoppers and increased profitability for retailers. With Dell Technologies, you can improve decisions throughout the retail value chain as you collect, aggregate, and analyze multi-channel data – improving margins, decreasing costs, enhancing sustainability, and reducing security risks.Our net goal is to help you excel at not only at “saving money” through general efficiency gains, but also “making money” through everything from measuring customer behavior based on demographics, to driving personalized experiences like real-time recommendations and offers, as well as managing environmental factors such as lighting, temperature and background music.Join the revolutionConnected customers are driving a revolution in retail. They want to buy anytime, anywhere and will reward retailers who can offer this flexibility. This is your opportunity to raise brand awareness, drive loyalty and value, and increase your profitability. Together, we can make the intelligent store and everywhere commerce a reality.Come visit us at NRF January 13-15th at VMware Booth – #1057, Level 1, Hall 1B to learn how Dell Technologies can help address your retail needs. Are you interested in joining the Open Retail Initiative? Learn more and join here. I’d love to hear your comments. Do stay tuned for more exciting news throughout 2019!Join the IoT conversation on Twitter @defshepherd, @delltech and @dellemcoemLearn more about Dell Technologies IoT solutions at www.delltechnologies.com/iotLearn more about Dell EMC OEM at www.dellemc.com/oemJoin our LinkedIn OEM & IoT Solutions Showcase page here
Next year, we will begin to apply our knowledge from this initiative to other products within the Latitude and commercial PC portfolio. We’ve taken these first steps with our Latitude device to ensure the new processes can scale and have a bigger impact, but we know there is still much work to be done.How can we make this more sustainable? That’s what we’ll keep asking ourselves as we develop new products. As I’ve spent time in this process, I find myself considering the sustainability of the everyday items I consume from clothes to home goods to other electronics. From a sustainability standpoint, what do you consider when you make a purchase? As we look at the next decade, today Dell Technologies is setting forth new sustainability goals. But even before today (in fact, more than three years ago), we started exploring different materials to enhance the Latitude brand’s premium design and performance leadership and help move our sustainability goals forward.Although we use reclaimed carbon fiber in Latitudes today, we wanted to keep pushing and find new ways to use even more reclaimed carbon fiber in our devices. We kicked off the work with Carbon Conversions, a start-up based in South Carolina that has redesigned the process to produce carbon fiber non-woven fabrics.Through experimentation and benchmarking of 200 different types of material combinations with Carbon Conversions, we discovered a new reclaimed carbon fiber technology. By taking non-woven carbon fiber fabric, and instead of making parts out of it, putting it in the middle of woven carbon fiber fabric – a new process was born. The new material combination was more cost-effective and produced a lighter, yet durable, Latitude. The LCD cover of the Latitude 7300 AE is made from this new material combination which brings its recycled content to 18% while reducing the weight by 24 grams.It’s not just about materials. We’re managing sustainability holistically:With the use of waterborne paint for 100% of its painted parts to reduce VOC emissions by 89 percent.Keeping the end-to-end lifecycle in mind with ocean shipment, long lifecycle batteries and packaging with recycled content.
TACOMA, Wash. (AP) — Protesters have set a large fire, damaged buildings and marched with signs in response to a police car driving through a crowd in Tacoma, Washington. The demonstrators gathered Sunday evening near the intersection where at least two people were hurt on Saturday. Police say the officer had responded to a call about street racers when people in the crowd began hitting the police vehicle. Video widely shared online shows the car plowing through the crowd of pedestrians, hitting at least one person. Police say the officer has been placed on administrative leave. Protesters told news outlets Sunday that they want the officer to be fired.
PORTLAND, Ore. (AP) — Court documents say a motorist accused of hitting pedestrians, bicyclists and killing a 77-year-old woman Monday in Portland, Oregon has pleaded not guilty to murder and has given detectives bizarre explanations about the incident. The Oregonian/OregonLive reports Paul Rivas initially claimed his Honda Element was having brake problems and that he was searching for an auto repair shop. He also suggested people injured could have been inflicted by “another, similar looking” Honda car that was not his. Rivas pleaded not guilty Wednesday to murder, seven counts of failure to perform the duties of a driver and six counts of assault.